Privacy Policy
Last updated April 25, 2024
This is the Privacy Policy of Coupert ("Coupert", "us", "our", "we"). By using Coupert, you agree that you have read and understand the following policy, which shows how we use your information, and what options you have to make changes to or request the deletion of information submitted to us.
Coupert, complying with the requirements of the USA Data Protection Act 1998, takes your privacy seriously. Several security systems are used to protect your information from unauthorized use. The privacy policy describes what kind of personal information we collect and how we use it. See this privacy policy below to learn about our privacy policies.
We may collect personal identification information from users in a variety of ways including, but not limited to, IP addresses, browser details, timestamps, and referring pages. However, none of this information can personally identify specific visitors to this site. All of the information we collect is used for routine administration and maintenance purposes.
Please read this Privacy Policy very carefully. We may modify our Privacy Policy from time to time, and we will publish it immediately, so please regularly check our policies. However, if you do not agree to our practices, please do not register, subscribe, create an account, or otherwise interact with the service. Your use of the service is also subject to our Terms of Use.
Coupert collects information in several ways from affiliates and different parts of our network of web sites. Even if you are only a Visitor (meaning that you are using the Coupert service but have not yet registered for a Coupert account and not participating in the Rewards Program), we may still collect your Transaction Information and Shopping Information, as further explained herein, when you shop online with Coupert.
When you use Coupert, you may provide us with certain personal information that allows us to communicate with you, such as your name, email address, Facebook username, telephone number, or any other form of communication you wish to provide. You provide us with this information when you register for an account (including your username and password) to make a purchase on online websites using Coupert, or send us customer service related requests. In addition, Coupert will use your email address and some shipping information for delivering service and verifying the authenticity of the orders. In order to improve Coupert, we also collect your personal information if you submit some comments or any other user comments.We make and keep records when we provide you support or assistance on our services. We may also collect information about how you interact with our various services (or parts of our services) or third party content you see on our apps and sites. In some cases, we may receive information about you from third parties, for example, social networking sites. Please note that this policy does not cover the practices of third parties.
We may collect your transaction information when you shop online with Coupert. The purchase information shows how you interact with Coupert. The transaction information includes your purchase history on various online websites (whether it is made successfully or not), the products you viewed, the price you paid for some items, the coupons used (whether they are valid or not), Cash Back offers you received, and other information about how you interact with Coupert.
We do not store your payment information in our database. This information is only provided to the third-party payment processors at the time of your purchase(s). We use third-party payment processors (e.g. Paypal) to process your personal financial information such as your name, phone number, address, zip code, and credit card/bank account information. For the avoidance of doubt, Coupert does not collect or process your private financial information.
To support the Coupert community, we may collect limited shopping data about deals or coupon codes, which means Coupert members share real-time information with the rest of the community to help everyone save time and money. Coupert may infer information about you such as preferences and shopping behavior, based on your interactions with the services provided by Coupert. Also, you can set not to share your limited shopping data. You expressly agree that your use of the service is at your sole risk.
Though we hate to say it, despite our efforts, we can't guarantee that user information will not be accessed, viewed, disclosed, altered, or destroyed as a result of a breach of any of our safeguards. You provide us with information at your own risk.
When you register and log in, based on our cooperation with the telecom operators, we will collect your mobile phone number and network operator information to provide you with fast and convenient log in service.
If you choose to redeem Cash Back to your PayPal Account, you will be providing to Coupert your primary email address associated with your PayPal Account, only. Coupert will not request any further information about your PayPal account. Your PayPal Account is not linked to your Coupert account. Under the U.S. data privacy laws, the email associated with your PayPal Account may constitute sensitive personal information. To the extent that the primary email associated with your PayPal Account constitutes sensitive personal information, Coupert may disclose sensitive personal information only as appropriate to carry out legitimate business activities allowed by law, but Coupert does not sell or share sensitive personal data.
We may use the information we collect in aggregate or otherwise anonymized form. This lets us look at interactions with the Coupert site and generally does not identify you or any specific person. We use this general data for research, development, marketing, and to enhance the shopping experience for the Coupert community.
We may also obtain some information from third parties and other sources outside of Coupert, such as our affiliates, partners, and ads. Coupert does not track your social media activity or post anything on your behalf.
Our top priority is to provide you with better service and to operate our business responsibly with the information we collect and obtain. Here are the several ways in which we use the information we collect:
to operate and improve our service
to provide users with contents and advertisements across your devices for products and services from stores, such as, Coupert news, special offers and announcements, and marketing materials
to get you better Cash Back offers
to better answer your comments and questions
to give you a better user experience.
Coupert will never disclose your personal information collected to any third parties except under the following circumstances:
We may disclose your personal information with your approval. For example, Coupert may disclose your phone number and/or email with third parties for the purpose of verifying user accounts and marketing.
We may disclose your information if it’s required to do so by law or in the good faith belief that such action is necessary to comply with law, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
We may disclose your information that we believe, in good faith is appropriate or necessary to take precautions against liability, protect ourselves, our related parties and our users from fraudulent, abusive, or unlawful uses or activity, protect the security or integrity of Coupert available, or protect our property.
We may disclose your information as necessary to investigate and correct technical problems and implement the key functions of Coupert.
We may disclose your information to settle disputes as you request.
We may disclose your information for academic research, and we may also disclose your information for social public benefits based on laws and regulations.
We may disclose some required information to our affiliates which will be in restraint of this privacy. Our affiliates can change any processing needs of your personal information only with your consent.
When you grant Coupert permission to share your email, Coupert may share your email with Mailgun for the purpose of marketing communications. You may review MailGun’s privacy policy here: https://www.mailgun.com/legal/privacy-policy/.
You can modify your personal settings at any time. Specifically, you can modify the information you share and how Coupert communicates with you by opening your Account Settings and clicking on Profiles & Settings. You may also utilize the Coupert site without an account but may not be able to access the benefits offered to Coupert account holders, such as the Rewards Program. Please note that limiting the information you provide may impact Coupert’s ability to provide certain coupons and discounts.
If you want to delete your account, you can go to your Account Settings, click on Profiles & Settings, and click on Delete Account. You may also uninstall the Coupert extension by visiting https://help.coupert.com/account-questions/uninstall-the-coupert-browser-extension/. Should you have any issues, please feel free to contact our support team via email at [email protected].
If you would like to delete your personal information and/or profile, you can contact our support team via email at [email protected]. We will delete your personal information, subject to the following: (1) your personal information may still be stored if it is necessary to meet our legal or compliance obligations and/or to defend against legal claims; and (2) we may continue to store your personal data in an aggregated and anonymized format that does not identify you and cannot be attributed to you, even after your profile and other personal information is deleted.
Coupert sends newsletter or voucher alerts based on your needs. A newsletter is a periodical email promoting vouchers from Coupert stores. Voucher Alerts are periodic emails with promoting information about stores or products you subscribed to. Once you have successfully registered, it means you accept our privacy policy. Coupert may send you voucher alerts and newsletters. If you want to opt-out, just click "Unsubscribe Here" at the bottom of our newsletter or voucher alert.
If you delete your Coupert account, any unredeemed or redeemed but unused Golds, Bonus, and/or Cash Back will be automatically cleared to zero. Such an action is irreversible.
You have rights with regard to your personal data.
- - Right to Know. You can ask for a list of the categories of personal information we have about you, the categories of sources from which we get personal information, the business purpose for which we collect personal information, and the categories of third parties with whom it is shared. You can also ask us for a copy of the pieces of personal information we have about you.
- - Right of Access. You have the right to request information about your personal data that we hold, how we use it, and who we share it with.
- - Right of Portability. When you have provided your personal data to us on the basis of your consent, you have the right to ask us for a copy of this data in a structured, machine-readable format and ask us to send this data to another data controller.
- - Right to Correct. You have the right to ask us to correct your personal data where it is inaccurate or incomplete. You may also correct your personal information by logging into your Coupert Account Settings, clicking on Profile & Settings, and correcting your information. You may also contact us to request to correct the information.
- - Right to Delete. In certain circumstances, you have the right to ask us to delete the personal data we hold about you.
- - Right to Withdraw Consent. In situations where we are processing your personal data based on your consent, you may withdraw this consent at any time.
- - Right to Opt-Out. Colorado and Virginia laws give residents the right to opt-out of the sale (disclosing Personal Information in exchange for money or other consideration) and sharing (disclosing of Personal Information for cross-context behavioral advertising) of Personal Information. Coupert does not sell or share Personal Information for cross-context behavioral advertising.
- - Right to Request a Copy of Personal Information. If you want to make a request to know the data that we have collected about you in the past 12 months, you may contact us via email at [email protected].
Under California law, if you are a California resident, you have the right to opt out of the sale and sharing of your personal data. Under California law, sale of personal data means disclosing Personal Information in exchange for money or other consideration. Coupert does not sell your personal data but must provide information related to your data protection rights. Under California law, the sharing of personal data means disclosing personal information for cross-context behavioral advertising.
- - Right to Delete. In certain circumstances, you have the right to ask us to delete the personal data we hold about you.
- - Right to Know. You can ask for a list of the categories of personal information we have about you, the categories of sources from which we get personal information, the business purpose for which we collect personal information, and the categories of third parties with whom it is shared. You can also ask us for a copy of the pieces of personal information we have about you.
- - Right to Request a Copy of Personal Information. If you want to make a request to know the data that we have collected about you in the past 12 months, you may contact us via email at [email protected].
- - Right to Correct. You have the right to ask us to correct your personal data where it is inaccurate or incomplete. You may also correct your personal information by logging into your Coupert Account Settings, clicking on Profile & Settings, and correcting your information. You may also contact us to request to correct the information.
- - Right of Access. You have the right to request information about your personal data that we hold, how we use it, and who we share it with.
- - Right of Portability. When you have provided your personal data to us on the basis of your consent, you have the right to ask us for a copy of this data in a structured, machine-readable format and ask us to send this data to another data controller.
- - Right to Withdraw Consent. In situations where we are processing your personal data based on your consent, you may withdraw this consent at any time.
- - Right to Opt-Out. California law gives residents the right to opt-out of the sale (disclosing Personal Information in exchange for money or other consideration) and sharing (disclosing of Personal Information for cross-context behavioral advertising) of Personal Information. Coupert does not sell or share Personal Information for cross-context behavioral advertising.
Under the Americans with Disability Act, you have the right to request this information in an accessible format. If you have a disability and would like to access this Privacy Policy in an alternative format, please contact us via email at [email protected].
In connection with the exercise of any of these rights, we will not discriminate or retaliate against you.
We store your personal information for as long as needed or permitted in context of the purpose for which it was collected and consistent with the applicable law.
Any third-party privacy is not in restraint of our privacy policy, information protection, or other activities. Any information you provide on third-party websites or services is provided directly to the operators of such services, even if accessed through our services. We are not responsible for the content or privacy and security practices and policies of third-party websites or services to which links or access are provided through our service.
For example, we may provide features or links to social media websites (Facebook, Twitter, Instagram). If you access a third-party website using a link, then you do so at your own risk. A link to a third-party website exists through service does not mean that the third-party site operates under the same or similar privacy practices as set forth in our Privacy Policy. We strongly encourage you to learn about the privacy policy provided by other parties before providing them with your personal information or taking advantage of any offer or promotion.
Coupert was created for the exclusive use of adults (i.e., individuals that are 18 years of age and older). According to the Children’s Online Privacy Protection Act ("COPPA") and California Online Privacy Protection Act, all online websites cannot collect and use personal information from minors under 18. We do not knowingly collect personal information from individuals under the age of 18. So if you are an individual under the age of 18, please do not register for Coupert or send any personal information about yourself to us. If we find that we have collected personal information from an individual under 18, we will delete the information immediately.
If you are a California resident, you have a right to receive this Notice of Financial Incentive.
Coupert offers a Rewards Program, which includes Cash Back, Gold, and Bonus to users who have a registered Coupert account. To avoid confusion, the Rewards Program is not offered to Coupert visitors who do not register for a Coupert account.
The Rewards can be earned through our Website, Mobile App, or Coupert browser extension and the cash back amount can be redeemed via PayPal or eGift Card. The Rewards Program provides you with the ability to earn points on eligible purchases, or completing other actions, such as daily check-ins and "Rewards Offer Wall" activities. You may review further information and terms about the Rewards Program on the following Coupert site pages:
- - Terms of Use: https://www.coupert.com/terms
- - What are Coupert Balance, Cash Back, Gold, and Bonus? https://help.coupert.com/coupert-gold/what-are-coupert-balance-cash-back-gold-and-bonus/
- - How to Earn Gold: https://help.coupert.com/coupert-gold/how-can-i-earn-gold/
- - How to Exchange Gold for Bonus: https://help.coupert.com/coupert-gold/how-is-my-current-balance-calculated/
To manage Rewards, we collect the following personal information from Coupert account holders:
- - Personal identifiers such as name and/or email address;
- - Shopping history;
- - Transaction value and returns; and
- - Inference data from your shopping history that shows your shopping preference.
Opt-In and Opt Out
You can opt-in to the Coupert Rewards Program by registering for an account with Coupert. You have the right to opt-out at any time by contacting our support team via email at [email protected], or you may uninstall or delete your account. You may still use the Coupert Browser Extension without registering for an account and without participating in the Coupert Rewards Program.
Valuation of Your Personal Information
Coupert’s valuation of your personal information is variable. Each financial incentive, price, or service difference related to the submission and use of consumer personal information is based upon our reasonable and good faith methods to derive the estimated value of such information, which takes into consideration, without limitation, merchants’ pricing models based on per sale or action model, then applying the applicable percentage to the Cash Back received by Coupert from the merchants. All estimated value of such information to our business is made in good faith and permitted under the California Consumer Privacy Protection Act ("CCPA").
We know it is very important to safeguard all your information. We use physical, technical, and precise safeguards to protect the information that we obtain and maintain. However, please be aware, that we do our utmost to provide reasonable security arrangements to protect the information, though no security measures are perfect or impenetrable, and the transmission of data through the Internet cannot be guaranteed to be 100% secure. Therefore, you are providing information to Coupert at your own risk. Please remember this if you choose to share your information or allow the collection of data by Coupert.
Coupert is in relation with Affiliate Networks, such as Commission Junction, LinkShare, and ShareaSale, with whom we partner to provide certain offers, promotions, or features available on or through our products and when you click on links provided by Affiliate Networks and buy something, we will earn a small commission from the advertiser at no additional cost to you.". When you leave our site to a store's site through one of the affiliate networks coupons or offers, Affiliate Networks will use cookies, pixels or other similar technologies on our products to collect and use non-personally identifiable information (e.g., hashed data, click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, content viewed, search terms, location of the device, a cookie identifier, communication type (broadband or dial-up), and browser-related properties).
When you click on links to various stores on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
Please bear in mind whenever you willingly disclose your personal information online that information will be collected by others without receiving unsolicited message from other parties in return. So please be careful and responsible whenever you are online.
Our Site may use "cookies" to enhance user experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Cookies allow us to count unique and return visitors to our Site. We may perform statistics on such usage to a reputable third-party, but no personal information is included. Note that you can change your browser settings to disable cookies if you have privacy concerns. Please visit https://www.coupert.com/cookie-policy for Coupert’s Cookie Policy Statement.
By using our Website you agree and have consented to us using the information you have given us and our trusted partners, as outlined in this Privacy Policy.
Please note that we do provide links to other sites, which may or may not be governed by this Privacy Policy and you should view the specific privacy policies of those sites.
We may periodically amend this Privacy Statement. Any such amendments become effective immediately upon posting to the Site. By continuing to use the Site, you will be deemed to have accepted any such amendments.
If you have any questions regarding privacy while using this service, or have questions about our practices, please contact us via email at [email protected]. Alternatively, you can reach us by phone at +1 (415) 871-0809
Newsletters, Email Notifications & Coupon Alerts – Coupert sends newsletter or voucher alerts based on your needs. A newsletter is a periodical email promoting vouchers from Coupert stores. Voucher Alerts are periodic emails with promoting information about stores or products you subscribed to. Once you have successfully registered, installed the Coupert browser extension, and/or otherwise use the Coupert service, it means you accept our privacy policy. If you are a registered account holder, Coupert may send you voucher alerts and newsletters. If you want to opt-out, just click "Unsubscribe Here" at the bottom of our newsletter or voucher alert.