Privacy Policy
Last updated December 29, 2025
This is the privacy policy of Coupert (hereinafter referred to as "Coupert", "we", "our", or "us"). By using Coupert, you acknowledge that you have read and understood this privacy policy. This policy describes how we collect, use, disclose, and safeguard your personal information and outlines your rights under applicable data protection laws.
This policy applies to personal information processed through Coupert's website, browser extension, and any application that links to or references this policy.
If you do not agree with any part of this policy, please refrain from using our services.
We may collect and process various categories of personal information, which refers to any information that identifies or relates to an identifiable individual. These categories include:
- Identity Data – such as account credentials, username, and third-party authentication data (e.g., OAuth login from Google, Apple).
- Contact Data – such as your email address and phone number.
- Financial Data – such as your recipient/payout account information provided through your Account Settings.
- Transaction Data – such as order information collected when you make purchases while using Coupert, and details about products or services you purchased via merchants through Coupert links.
- Technical Data – such as your IP address, cookies, browser type and version, time zone setting, browser extension version, operating system, platform, URLs, and device identifiers.
- Profile Data – such as your account settings, preferences, survey responses, reviews, ratings, and feedback.
- Usage Data – such as how you use Coupert’s services.
- Marketing and Communications Data – such as your notification preferences.
We collect your personal information in the following ways:
When you create an account, submit surveys, participate in promotions, or contact us, you may provide:
- Identity Data
- Contact Data
- Financial Data
- Profile Data
- Marketing and Communications Data
When you interact with our services, we use cookies, server logs, and similar technologies to automatically collect information, including:
- Technical Data
- Usage Data
- Transaction Data
The Coupert browser extension only operates on supported shopping or subscription websites and collects information strictly necessary to provide discount detection, coupon application, and Cash Back functionality.
We do not scan, read, or store the full content of the websites you visit. We only process limited information required to provide shopping-related features.
When the page is on supported websites, we mainly process（Technical Data/Usage Data/Transaction Data）:
- Current page URL – to confirm whether the site is supported and to retrieve applicable promotions, discounts, or Cash Back offers.
- Product information – (e.g., product name, options, specifications, keywords), to identify relevant deals or coupons.
- Displayed prices – (e.g., checkout price, billing amount), to determine whether a coupon has been successfully applied and to evaluate savings opportunities.
- Affiliate tracking cookies – only if you have consented, to ensure your Cash Back or rewards are properly attributed.
- Coupon application results – to verify coupon validity and display potential savings.
- Order information – (e.g., order status, merchant’s confirmation), to verify whether your purchase has been successfully processed and to ensure accurate Cash Back attribution.
These information points are used solely to provide price comparison, coupon testing, Cash Back tracking, and related shopping-assistance features.
When the page is on unsupported websites, we may:
- We only check the current URL to determine whether the site is supported.
- No information is linked to your account, retained, or reused.
- If you manually click the extension icon, we will read the URL to provide you with optional recommendations.
We do not actively collect:
- Payment information – including credit/debit card numbers, CVV codes, banking credentials, transaction passwords, or payment-tool account credentials (such as PayPal or Apple Pay).
- Identified personal information – including government-issued identifiers, financial account login credentials, emails or documents you view, chat content, or any page content unrelated to discount or Cash Back features.
- Any information not described in this Privacy Policy.
We use your personal information only when permitted by law. Common lawful bases include consent, performance of a contract, compliance with legal obligations, and legitimate interests. We use your information to:
- - Create and manage your account(contractual necessity).
- - Send you service-related notifications(consent).
- - Pay you cashback and activity bonuses (contractual necessity).
- - Provide personalized offers and content (consent).
- - Detect and prevent fraud or abuse (legal obligation).
- - Fulfill legal and regulatory requirements (legal obligation).
- - Analyze and improve our services (legitimate interest).
- - Send you marketing materials if you have opted in (consent).
We are committed to protecting the privacy and security of your personal information. We affirm that we do not, and will not, sell your personal information for any purpose.
We only share your personal information when it is necessary to provide our services and in accordance with the principle of data minimization. We ensure that any sharing is limited to what is strictly necessary, such as:
- - With service providers such as email delivery vendors, SMS gateways, third-party payment platform, and affiliate networks, under information processing agreements.
- - With business partners for promotional activities, if you opt in.
- - With regulators or law enforcement agencies as required by law.
- - With other third parties, where you have given your explicit consent.
All information sharing is done on a strict need-to-know basis and in accordance with applicable privacy laws. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
The above outlines all categories and purposes for which personal information may be shared. Depending on your interaction with our services, your personal information may have been shared to varying extents within the past 12 months.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without verifiable parental consent. If we learn that we have collected such information inadvertently, we will take steps to delete it. Parents or legal guardians may contact us to request removal.
We may use "cookies" to enhance user experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.
Some browsers transmit "do-not-track" signals to websites. Because of differences in how browsers incorporate and activate this feature, we currently do not respond to "Do Not Track" browser signals.
Cookies allow us to count unique and return visitors to our Site. We may perform statistics on such usage to a reputable third-party, but no personal information is included. Note that you can adjust your cookie preferences on our site to disable cookies if you have privacy concerns. Please visit https://www.coupert.com/cookie-policy for Coupert’s Cookie Policy Statement.
To ensure you can effectively exercise your privacy rights, you can reach out to us in "Contact Us".
You may have the following rights under applicable laws:
You may withdraw your consent at any time by:
- - Clicking the "unsubscribe" link in our marketing emails.
- - Reply "STOP" to SMS notifications.
- - Adjusting your cookie preferences on our site.
- - Updating your settings in the "Account Settings" section.
You may request:
- - The categories and specific pieces of personal information we have collected.
- - The sources from which the information was collected.
- - The purposes for collection or sharing.
- - The third parties with whom we share personal information.
You may request a copy of your personal information in a structured, commonly used, machine-readable format.
You may delete your account in the "Account Settings" section, or request us to delete your personal information, subject to any legal or contractual retention obligations.
You may correct inaccurate or incomplete personal information through the "Account Settings" section or by contacting us.
While we do not sell your personal information, some jurisdictions consider certain information sharing to be a "sale". You may opt out of such sharing. We honor Global Privacy Control (GPC) signals where required by applicable law.
You may request that we limit the use of your information beyond what is necessary to provide the service.
You will not be discriminated against for exercising your privacy rights. This means we will not deny services, charge different prices, or offer reduced service quality.
If you are not satisfied with our response—particularly if you believe that our handling of your personal information has infringed your legal rights—you have the right to lodge a privacy complaint with the relevant supervisory authority, such as:
- - The Federal Trade Commission (FTC) or your state privacy authority.
- - For California residents, you may contact the California Privacy Protection Agency (CPPA).
However, before doing so, we would appreciate the opportunity to resolve your concerns directly, so please consider contacting us first.
We make every effort to respond to all requests within one month, and typically within three business days. To help us protect your privacy, we may need to verify your identity before processing your request.
We implement technical, organizational, and physical measures to protect your information, including:
- - Industry-standard technical and organizational measures.
- - Encryption of information in transit and at rest.
- - Access control and authentication procedures.
- - Regular security audits and employee training.
- - Incident response protocols.
However, we would like to remind you that no security system is infallible, and we therefore cannot guarantee the absolute security of your personal information.
We retain your personal information for as long as your account is active or as needed to provide you with services. In some cases, we may retain data for longer periods if required by law (e.g., tax or accounting laws), or if necessary to establish or defend legal claims. If no longer needed, data will be deleted or anonymized in accordance with our data retention policy.
We do not use your personal information to make decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you.
However, we may use automated tools and analytics to personalize your experience, such as:
- - Recommending coupons or promotions based on your browsing or purchase history
- - Displaying personalized content or ads
These activities do not have any legal or similarly significant effect on you, and you may opt out of certain forms of personalization by adjusting your cookie preferences or contacting us.
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Team at [email protected]
Or you can call the phone number: +1 (415) 871-0809